Empowering Recommendation in UK
A leading UK-based provider of intelligent guided selling solutions, Conversity, incorporated an intelligent recommendation engine to empower upselling and cross-selling. This action helped them improve the conversion rate by 500% and increased customer loyalty. As their strategic IT partner, Cygnet offered best practices for their end-to-end digital ecosystem. The team of experts built an AI-driven intelligent recommendation engine that integrates easily with the eCommerce portal. With Cygnet’s contribution, the client experienced a 2.8x increase in revenue per customer that engages with their customer journeys.