Digitalizing Insurance in SA
An insurance market leader, digitally transformed the overall business with BI and AI-enabled insurance product management and improved the scalability of operational processes. This action helped them improve onboarding time by 50%. As their strategic IT partner, Cygnet offered best practices to improve their end-to-end digital ecosystem. Through our consultative approach, we discovered and implemented a newer and better CRM and migrated from a monolithic to microservices architecture to replace the slower development speed of the monolith. With Cygnet’s contributions, the development efforts are saved by 20%.