Managed IT Support & Disaster Recovery Services

Enterprise IT environments demand continuous availability, security, and resilience. Cygnet.One delivers proactive managed IT support and battle-tested disaster recovery solutions that keep your systems secure, compliant, and operational—reducing recovery time by up to 75% and enabling sub-minute recovery point objectives. Whether you're in banking, healthcare, or e-commerce, we ensure your IT never becomes a business risk.

IT engineers monitoring enterprise infrastructure dashboards for managed IT support and disaster recovery

Our Managed IT Support & Disaster Recovery Services

Comprehensive IT management and recovery solutions designed to keep enterprise systems secure, resilient, and always available.

Managed IT Services

Proactive 24/7 monitoring, application and infrastructure support, cybersecurity oversight, and compliance management—keeping enterprise IT operations secure, stable, and continuously available without requiring large in-house teams.

Disaster Recovery & Backup

Expertly designed backup and disaster recovery solutions that reduce recovery time by 75% and achieve sub-minute RPOs—critical for banking, e-commerce, and healthcare where downtime directly impacts revenue and regulatory standing.

Infrastructure Management

End-to-end managed services covering monitoring, provisioning, patching, and performance tuning of on-premise and cloud infrastructure, ensuring resilient IT operations and compliance auditability for hybrid enterprise environments.

Cybersecurity & Endpoint Protection

Comprehensive security solutions encompassing endpoint protection, identity and access management, threat detection, and security monitoring—helping regulated enterprises in BFSI and healthcare defend against modern cyber threats.

Cloud Engineering & Migration

Structured cloud adoption services including readiness assessments, workload migration, infrastructure automation, and FinOps-led cost governance across AWS and other hyperscalers using the proven ORBIT migration framework.

Governance, Risk & Compliance (GRC)

Enterprise GRC frameworks covering risk assessments, compliance audits, and governance program design aligned with ISO 27001 and SOC 2—essential for banking, insurance, and healthcare organizations facing regulatory scrutiny.

Enterprise-Grade Resilience

Keep Your Enterprise IT Resilient, Secure, and Always On

For enterprises operating across regulated industries—from BFSI in India and the UAE to healthcare organizations in the UK—IT downtime is not just a technical inconvenience; it's a compliance risk and a revenue loss. Cygnet.One delivers managed IT support and disaster recovery services built on a 99% uptime infrastructure, 24/7 expert oversight, and proven recovery frameworks. With over 25 years of enterprise technology experience and SOC 2 Type II compliance, we provide the structured operational backbone your business depends on.

Enterprise IT team reviewing disaster recovery plan and backup systems in a secure data center
Trusted By Enterprises

Success Stories

See how leading enterprises across banking, FMCG, and IT services achieved operational resilience with Cygnet.One.

"Working with Cygnet’s QA team has added value to our company’s product development process, thanks to their structured approach and thorough testing. Moreover, the QA colleagues add value throughout the process by explaining current behavior, raising attention points, challenging new requirements, and proposing valuable suggestions for improvement and development."

Sigrid Lennaerts

"B-Cam Ltd have been working with Cygnet since 2019. Since then, we have utilised their development, project management, business management and DevOps services and skills. We are happy with their quality of work, and very grateful for the help and insight provided by the team."

Richard Hupé

"We started with the Cygnet partnership about maybe five years ago. I previously used Cygnet in my previous company, so when I moved to a role at Ignition and had a requirement very similar, it was quite easy to pick up and Cygnet is a great company to work with,..."

Russell Stather

"Cygnet helped us build a good foundation for our primary IT operation by following robust practices that have allowed quality coding. Having multiple applications across multiple languages Cygnet have enabled all our developers to work together within close proximity to understand how the group operates."

Salvatore Scarpato

"We started working with Cygnet team in 2019 and immediately found them highly responsive and supportive in fulfilling our needs. They arranged to send their engineers to Italy for 3 months to take over the project we involved them in. Our collaboration with them is still ongoing and productive, and..."

Cosimo Caragui

"Working with Cygnet’s QA team has added value to our company’s product development process, thanks to their structured approach and thorough testing. Moreover, the QA colleagues add value throughout the process by explaining current behavior, raising attention points, challenging new requirements, and proposing valuable suggestions for improvement and development."

Sigrid Lennaerts

"B-Cam Ltd have been working with Cygnet since 2019. Since then, we have utilised their development, project management, business management and DevOps services and skills. We are happy with their quality of work, and very grateful for the help and insight provided by the team."

Richard Hupé

"We started with the Cygnet partnership about maybe five years ago. I previously used Cygnet in my previous company, so when I moved to a role at Ignition and had a requirement very similar, it was quite easy to pick up and Cygnet is a great company to work with,..."

Russell Stather

"Cygnet helped us build a good foundation for our primary IT operation by following robust practices that have allowed quality coding. Having multiple applications across multiple languages Cygnet have enabled all our developers to work together within close proximity to understand how the group operates."

Salvatore Scarpato

"We started working with Cygnet team in 2019 and immediately found them highly responsive and supportive in fulfilling our needs. They arranged to send their engineers to Italy for 3 months to take over the project we involved them in. Our collaboration with them is still ongoing and productive, and..."

Cosimo Caragui

"Working with Cygnet’s QA team has added value to our company’s product development process, thanks to their structured approach and thorough testing. Moreover, the QA colleagues add value throughout the process by explaining current behavior, raising attention points, challenging new requirements, and proposing valuable suggestions for improvement and development."

Sigrid Lennaerts

"B-Cam Ltd have been working with Cygnet since 2019. Since then, we have utilised their development, project management, business management and DevOps services and skills. We are happy with their quality of work, and very grateful for the help and insight provided by the team."

Richard Hupé

"We started with the Cygnet partnership about maybe five years ago. I previously used Cygnet in my previous company, so when I moved to a role at Ignition and had a requirement very similar, it was quite easy to pick up and Cygnet is a great company to work with,..."

Russell Stather

"Cygnet helped us build a good foundation for our primary IT operation by following robust practices that have allowed quality coding. Having multiple applications across multiple languages Cygnet have enabled all our developers to work together within close proximity to understand how the group operates."

Salvatore Scarpato

"We started working with Cygnet team in 2019 and immediately found them highly responsive and supportive in fulfilling our needs. They arranged to send their engineers to Italy for 3 months to take over the project we involved them in. Our collaboration with them is still ongoing and productive, and..."

Cosimo Caragui
The Cygnet.One Difference

Why Choose Cygnet.One?

Here's what makes our managed IT and disaster recovery services the trusted choice for enterprises across 35 countries.

24/7 Expert Support

Round-the-clock monitoring and expert IT support ensure your systems stay operational across all time zones and geographies.

Proven Recovery Outcomes

Demonstrated 75% reduction in recovery time with sub-minute RPOs—validated across banking, e-commerce, and healthcare environments.

Compliance-Ready Infrastructure

SOC 2 Type II compliant operations with GRC frameworks aligned to ISO 27001 and SOC 2, meeting regulatory demands in India, UAE, UK, and Europe.

25 Years of Enterprise Trust

Over 2,000 enterprise-class solutions delivered across 35 countries, with 99% uptime infrastructure and 250+ successful ERP integrations.

About Cygnet.One

Meet the enterprise technology experts behind your IT resilience.

Cygnet.One, part of Cygnet Infotech, has spent 25 years breaking technological barriers for enterprises across 35 countries. What began as a technology services provider has grown into a comprehensive enterprise IT and digital transformation partner—delivering over 2,000 enterprise-class solutions across BFSI, healthcare, manufacturing, and more. With headquarters in CYGNET INFOTECH LLC 125 Village Blvd, 3rd Floor, Suite 315, Princeton Forrestal Village, Princeton, New Jersey- 08540, and a global presence spanning the UAE, Saudi Arabia, UK, and Europe, our teams bring deep regulatory knowledge and hands-on infrastructure expertise to every engagement. Our 99% uptime infrastructure, SOC 2 Type II compliance, and proven disaster recovery outcomes reflect a culture built on reliability, innovation, and accountability—ensuring your business never stops, no matter what.

25 Years in BusinessTrusted enterprise IT expertise since inception
35+ Countries ServedGlobal delivery with local regulatory compliance knowledge
99% Uptime InfrastructureResilient, scalable IT operations your business can rely on

Frequently Asked Questions

What do managed IT services include?

Managed IT services typically cover 24/7 infrastructure monitoring, application support, cybersecurity management, patch management, backup and disaster recovery, compliance oversight, and helpdesk support. Cygnet.One's managed services model is designed for enterprises that need continuous operational coverage without building large internal IT teams—spanning both on-premise and cloud environments.

What is disaster recovery for IT systems?

What are the 5 steps of disaster recovery planning?

What's the difference between RTO and RPO?

What comes first, BCP or DRP?

Can a small business use a DRP?

What is the 3-2-1 rule for backup and disaster recovery?

What are the 4 types of data backup?

Still Have Questions About IT Recovery?

Speak with our managed IT and disaster recovery specialists for a tailored consultation.

Certified & Trusted

Awards and Recognition

SOC 1 Type I compliance certification badge

SOC 2 Type II Compliance

Achieved in 2024, validating rigorous IT controls and data security standards.

GESIA Award 2019 Gold Best Blockchain Product trophy icon

CMMI Level 5

Certified at CMMI Level 5, demonstrating mature processes and a strong commitment to quality and continuous improvement.

AWS Advanced Tier Partner certification badge

AWS Advanced Tier Partner

Certified AWS partner delivering well-architected cloud and recovery solutions.

Ready to Strengthen Your IT Resilience?

Tell us about your environment and recovery needs. Our experts will design a managed IT and disaster recovery plan tailored to your business—no generic templates, no hidden costs.

Contact Us Today

To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.